What We Do

12IC Is Your Team

When partnering with 12IC, you engage with more than just a service provider; you connect with an extended specialised team fully invested in your long-term success. Our unique combination of HR operational expertise and advanced HR technology skills enables us to work closely with you to develop precise, customised strategies that align with your business goals.

At 12IC, we believe in providing clients with a tailored approach, exploring innovative ways to redefine HR technology and deliver solutions that drive meaningful transformation for your organisation.

Our comprehensive services, ranging from optimising HRIS systems and streamlining payroll to implementing cutting-edge technology, are designed to elevate your business. We provide you with the tools and insights needed to exceed the demands of an ever-evolving global market.

  • At 12IC, we elevate HR and payroll operations with cutting-edge technology solutions.​

    Our consultative, partnership-driven approach ensures we deeply understand your business and tailor solutions that align with your goals.​

    With over 30 years expertise in HR operations and HR technology, we help you unlock the full potential of your platforms, integrating them seamlessly to drive business success.​

    From strategic planning to comprehensive support, we offer a range of services designed to optimise your HRIS systems and processes, to ensure long-term success.

  • Our approach to digital strategy goes beyond traditional methods, creating resilient HRIS ecosystems that are agile and future-proof.​

    At 12IC, we develop strategies that embrace digital disruption, helping HR functions evolve and thrive in today’s fast-paced business environment.​

    By automating and streamlining processes, we foster innovation, boost productivity, and give our clients a competitive edge. Our transformation projects integrate the latest technologies to improve efficiency across time and attendance, payroll, and core HR systems.​

    With 12IC, your return on investment includes future-ready HR practices, a scalable infrastructure for growth, and improved industry standards.

  • Guided by our strategic, vendor-neutral approach, we leverage deep industry expertise to identify HRIS solutions that align perfectly with your business needs.​

    At 12IC, we conduct thorough market analysis to find systems that are scalable, cost-effective, and tailored to your operational goals.​

    We manage the entire procurement process, ensuring the acquisition of top-tier HRIS solutions that enhance your business processes, strengthen your operations, and secure your competitive position in the market.

  • At 12IC, our vendor management expertise ensures strong, symbiotic relationships with leading HR technology providers.​

    We navigate the complexities of vendor partnerships while delivering the latest accredited software solutions to our clients.​

    Our skilled negotiation secures the best technology, favourable contract terms, and ongoing support to maximum value from your investment.

  • At 12IC, we excel in project implementation and management for HR operations and HRIS solutions of any size, across all industries.​

    With an in-depth understanding of sector-specific needs, we ensure precise project delivery that aligns with your strategic goals and industry best practices.​

    From core HR systems to time and attendance and complex payroll remediation, our expertise underpin successful outcomes tailored to your unique requirements.

  • Our approach begins with a comprehensive discovery and analysis of your operations, challenges, and specific business needs. This thorough understanding forms the foundation for everything we do, allowing us to develop solutions that are aligned with your goals and designed to deliver measurable results.​

    Our tailored solutions, informed by the knowledge gained during our discovery process, equip you with the strategic tools needed for effective decision-making. This approach drives growth, optimises resource allocation, and boosts overall efficiency across your organisation.

  • 12IC provides comprehensive HRIS health checks and audits to ensure your systems meet audit benchmarks, regulatory standards, and governance frameworks. Our services safeguard your operations against compliance risks while aligning with evolving legal and regulatory requirements.

    Our expertise extends to designing and optimising HRIS environments that are robust, fully compliant, and able to meet stringent audit requirements.

    Whether you're implementing a new system or ensuring your existing systems meet the required standards, our tailored compliance solutions help you navigate complex regulatory landscapes with confidence, ensuring your HR operations are fully protected and efficient.

  • At 12IC, we streamline HR and payroll workflows through strategic process automation and optimisation.​

    By leveraging advanced analytics and technology, we simplify routine tasks, eliminate inefficiencies, and enhance data integrity. This approach improves productivity and leads to a better employee experience, helping you achieve both business objectives and cost savings.

  • 12IC brings deep expertise across a wide range of HRIS platforms, offering vendor-neutral support tailored to your needs.​

    At 12IC, we specialise in configuring and customising HRIS systems to streamline HR processes while seamlessly integrating time and attendance, payroll, and core HR functions. This ensures a cohesive system that enhances both efficiency and operational performance.​

    We have extensive knowledge of leading systems like Workday, SAP, Oracle, ADP and more, ensuring we can optimise and support your HR technology environment, no matter the platform.

  • 12IC ensures the smooth transition and successful adoption of new HR systems with our tailored change management services.​

    We focus on strategic communication, stakeholder engagement, and training, to overcome the human barriers to technology adoption. Our approach aligns with your organisational culture and goals, ensuring changes are sustainable and deliver long-term value.